FAQs
1. What is non-medical home care?
Non-medical home care includes assistance with daily activities like bathing, dressing, meal preparation, light housekeeping, companionship, and mobility support. We do not provide medical or nursing services.
2. What services does Gentle Hands Home Care offer?
We offer a range of non-medical home care services including personal care and ADL assistance, companion care, medication reminders, meal preparation and nutrition support, light housekeeping, mobility and transfer support, respite care for family caregivers, Alzheimer's and dementia care, and post-hospitalization and rehabilitation recovery support.
3. How do I know if my loved one needs home care?
If your loved one is struggling with daily tasks, feeling isolated, forgetting medications, or recovering from an illness or surgery, home care may be the right solution. We offer free consultations to help you determine the level of care needed.
4. Are your caregivers background checked and trained?
Yes. All Gentle Hands caregivers undergo thorough background checks and are carefully screened before joining our team. We are committed to placing only trustworthy, compassionate, and qualified caregivers in your home.
5. How do I get started?
Simply contact us to schedule a free in-home consultation. We will assess your loved one's needs, answer your questions, and create a personalized care plan that fits your family's situation.
6. Do you accept insurance or Medicaid?
We accept various payment options. Please contact us directly to discuss your specific insurance coverage, Medicaid eligibility, or private pay options.
7. What areas do you serve?
Please contact us to find out if we serve your area. We are actively expanding our coverage to reach more families in need of quality home care.
8. Can I request a specific caregiver?
Yes. We do our best to match clients with caregivers based on personality, needs, and compatibility. If you ever feel the match isn't right, we will work with you to find a better fit.
9. What happens if my caregiver is sick or unavailable?
We have a team of qualified caregivers available to ensure there is no disruption in your loved one's care. We will always notify you promptly and arrange a replacement as quickly as possible.
10. Is there a minimum number of hours required?
Yes, we do have a minimum hours requirement. Please contact us directly for details based on the type of care you need.
11. How are your caregivers supervised?
Our caregivers are regularly monitored and supported by our care coordination team to ensure the highest quality of care is consistently delivered.
12. What makes Gentle Hands Home Care different?
We treat every client like family. Our mission is to provide compassionate, reliable, and personalized care that allows your loved ones to live safely and comfortably in the place they call home.